It's been more than a year now since I've set up our bug tracking in JIRA. In there, I've set up an Issue Root Cause custom field where it had the following options: Incorrect coding Unclear / Missing / Incorrect Requirements Unclear / Missing / Incorrect Design Insufficient / Duplicated / Incorrect Testing Deployment Issue Environment Third-party issue My thoughts when I listed these as options is so that it would be easy to identify which team is responsible for the cause why we had that bug. They're pretty straightforward - Incorrect coding is of course when the developers didn't follow the expectations, Unclear / Missing / Incorrect Requirements is because there's a gap in the requirement, and so on. And also, it's because that was the way it's done in my previous company so that's also my initial knowledge source. Recently, I've been reading a few articles regarding Shift Left, reducing silos, and generally how quality is a team activit...
Software testing and etc.